As the Head of Digital, Strategy and Transformation for Marsh Risk and Marsh People in LAC, you will be responsible for driving the operations, technology transformation and artificial intelligence agenda for Marsh in the region, helping define and execute the end-to-end digital offering for clients, colleagues and carriers, across Marsh's business segments in support of top line growth, client satisfaction and retention, enhanced client and colleague experience and productivity. This role reports into the Regional COO and the International Digital Leader. Can be based in Colombia (El Dorado), Mexico City (Torre Mayor) or Brasil(Varig). This is a hybrid role that has a requirement of working at least three days a week in the office.
Role Dimensions - We will count on you to lead the following aspects:
Digital Strategy and Transformation
- Be the integrator in the digital transformation process, serving as an intermediary between all other executives and functions in the rollout of digital initiatives and capabilities,
fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization.
- Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies
- Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement.
- Understand markets, competition and client / colleague requirements in depth bridging local and integral strategy
- Be the conduit to translate client needs into product, data output and technical capabilities to deliver holistic digital capabilities seamlessly
- Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down
- Ensure collaboration, knowledge s
📌 Digital Leader Lac (Bogotá)
🏢 Marsh Risk
📍 Bogotá
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