TaskUs is seeking an Operations Manager to oversee day-to-day operations at our Barranquilla site. You will lead a team of up to 150 FTE, manage client relationships, and present performance updates in business reviews.
The role emphasizes KPI achievement and innovative problem solving to deliver exceptional customer experiences. The adecuado candidate has 2+ years supervising in a call center (BPO a plus), 1+ year client management, and a strong communication skill set.