NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season. Responsibilities - Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation - Support high-volume administrative workflows during peak operational periods including tax season and extension season - Coordinate multi-step workflow processes and ensure timely task completion across team initiatives - Maintain, update, and distribute communication templates across the team - Support client communications and coordinate team scheduling needs - Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment - Proactively identify process improvements and operational bottlenecks - Escalate only critical blockers while owning routine operational decisions independently Requirements - Proven experience in administrative or operations support within a professional services environment - Demonstrated expertise in billing and invoicing management,



comfortable owning this process end-to-end - Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods - Experience supporting multi-step workflow processes with attention to detail and timely completion - Experience maintaining and distributing communication templates across distributed teams - Comfort working within structured systems including cloud-based tools and virtual desktop environments - Demonstrated ability to absorb information once and execute independently without repeated instructions - Comfortable operating in fast-paced environments where speed and ownership are expected Benefits - We offer health insurance for contractors - Holiday Extra Pay - The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. - We prioritize the mental health of our team members and offer mental health days to support their well-being.

- In addition to the base salary, performance-based incentives are provided. - There is an annual review and appraisal process in place. - There are ample opportunities for professional growth and advancement within the company.

📌 Operations & Administrative Coordinator (Colombia)
🏢 NeoWork
📍 Colombia