Workforce Management Real Time Analyst (Colombia)

Workforce Management Real Time Analyst (Colombia)

08 sep
|
Conduent
|
Colombia

08 sep

Conduent

Colombia

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.

General Profile
- Has a developed proficiency of analytical or operational processes.
- Completes atypical assignments.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Acts as a resource for colleagues.
- Completes work with limited supervision.

Functional Knowledge
- Has developed skills in a range of processes, procedures and systems.

Business Expertise




- Understanding of how best teams integrate and work together to achieve company goals.

Impact
- Impacts a team, by example, through the quality service and information provided.
- Uses discretion to change work procedures and practices.

Leadership
- Provides guidance and support to junior team members.

Problem Solving
- Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills
- Exchanges information and ideas effectively.

Responsibility Statements
- Examines time and attendance of employees, to ensure the accuracy of the work records.
- Informs the WFM Adherence Clerk and/or Supervisor about employees passing thresholds for schedule adherence and productivity.
- Processes schedule change tickets and requests to the published schedule.
- Processes all changes to published schedules, meeting operational business targets.
- Informs employees and/or supervisors abou

📌 Workforce Management Real Time Analyst (Colombia)
🏢 Conduent
📍 Colombia

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