Job Summary:
The primary responsibility of the Digital Sales Specialist is to take inbound calls, make outbound calls manage website chats, manage social media and website leads.Ensure leads are converted to scheduled customers. Maintain high customer satisfaction before, during and after the sale. Ensure leads are converted to scheduled customers.

Responsibilities also include, but are not limited to:
Duties/Responsibilities:
- ∙ Maintain customer communication and ensure customer satisfaction.
- ∙ Sell services and close leads.
- ∙ Make outbound calls to all leads
- ∙ Inform management of customer or business related issues as necessary.
- ∙ Follow direction from management
- ∙ Educate customers on window tinting, paint protection film, ceramic coating, windshield replacements

Required Skills/Abilities:
- ∙ Excellent customer service skills
- ∙ Able to identify makes and models of vehicles using google
- ∙ Ability to handle high volume of calls/leads effectively
- ∙ Maintains a professional but friendly demeanor at all times




- ∙ Multitasking capabilities
- ∙ Very proficient with computers
- ∙ Sales and persuasive skills
- ∙ Must have own headset equipment
- ∙ Ability to work independently
- ∙ Must be a motivated Individual
- ∙ Ability to grasp window tint knowledge
- ∙ Ability to grasp paint protection film knowledge
- ∙ Ability to learn windshield replacement information
- ∙ Ability to know Ceramic coating benefits

Education and Experience:
- ∙ High school diploma or GED
- ∙ Prior experience handling leads and customer inquiries over the phone
- ∙ Prior sales experience
- ∙ Experience in the automotive industry a plus

System Requirements
- Windows 10 or higher, if using mac, macOS10.15 or higher
- Intel 8th gen i3,i5,i7 processor or later
- At least 8GB of RAM
- Minimum of 1mbps download/upload
- Headset to communicate

Tipo de puesto: Jornada completa

📌 Digital Sales (Medellín)
🏢 Advanced Tint Solutions
📍 Medellín