Fortinet, Inc. in Bogotá seeks an experienced technical sales/support professional to handle advanced troubleshooting for Fortinet products and to analyze customer network data for effective configurations. The role involves educating customers, coordinating with L3 support, and ensuring timely case closures.The candidate will collaborate with LATAM and AMER teams, adhere to SLAs, and drive improvements in service delivery across the region. Portuguese language skills are a plus.#J-18808-Ljbffr