Bilingual Telecom Support Engineer - Genesys Cloud (Colombia)

Bilingual Telecom Support Engineer - Genesys Cloud (Colombia)

09 sep
|
CNX
|
Colombia

09 sep

CNX

Colombia

Concentrix is seeking a Telecom Support Engineer (Genesys Cloud) to ensure the availability, performance, and integrity of the Voice Network and Genesys Cloud environment. You will work in a fast-paced contact center setting delivering cloud telephony and omni-channel support.The role requires deep Genesys Cloud expertise, strong troubleshooting skills, and experience integrating with Salesforce and WFM. Collaboration with clients, carriers, and vendors is essential to deliver reliable voice#J-18808-Ljbffr

📌 Bilingual Telecom Support Engineer - Genesys Cloud (Colombia)
🏢 CNX
📍 Colombia

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