Jobtailor is seeking a Customer Success / Account Manager to act as the SPOC for Starlink and Amazon Kuiper customers in Medellín. You will own the end-to-end account lifecycle, coordinate cross-functional teams, and ensure service continuity and SLA compliance.
The role requires 3–5 years in customer care or service delivery, with experience in telecommunications, IP networks, and billing processes. ITIL certification is preferred and CRM tools proficiency is essential.
📌 Satellite Services Customer Care Lead (Medellín)
🏢 Jobtailor
📍 Medellín
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