09 sep
|
FullStack
|
Pereira
FullStack is seeking a hands-on Delivery Manager to own enterprise application support for a general agricultural science client. You will manage a three-workstream model including L1 service desk, L2 domain specialists, and L2 minor enhancements, interfacing with L3 teams. You own engagement P&L;, staffing, and client relationships from sponsor to site managers. You’ll lead weekly reviews, enforce SLAs, drive continuous service improvement, and ensure delivery against contracted scope while
📌 Remote Service Delivery Manager — Global IT & SLA Leader (Pereira)
🏢 FullStack
📍 Pereira