Purpose

This role aims at optimising and monitoring the quality level of supplies by having the objective to maximize customer satisfaction as well as IDEMIA's performance.

Key Missions

- Qualifies IDEMIA's suppliers
- Conducts audits at suppliers’ premises to evaluate supplier quality maturity and to ensure compliance with IDEMIA and customer quality standards and business needs

- Monitors IDEMIAs suppliers’ performance in terms of quality, on-time-delivery and respect of service-level agreements, by analyzing KPIs and by conducting supplier audits

- Conducts and drives the root-cause analysis of non-quality issues or events and ensures proper corrective actions are defined and implemented by suppliers

- Ensures IDEMIA quality standards are maintained for suppliers’ new products or product changes

- Drives alignment between Supplier, Procurement Business Partners, Production, Purchasing, Supply Chain and Engineering teams

- Contributes to specification definition and check the suppliers’ ability to meet the requirements





- Develops suppliers by supporting or driving the implementation of continuous improvement activities (deployment of best practices such as “Total Preventive Maintenance’, “Lean”, “Seven quality basics”, etc.)

- Inspecst quality of incoming supplies in IDEMIA premises (for team-members based in production sites)

- Validates introduction into production
- Manages segregation of non-conforming products

- Reviews problem solving report (8D’s)

- Monitors and reports relevant KPIs and may manage a team
- Conducrs most supplier quality management activities in autonomy, including driving supplier continuous improvement and performance for a product line or a manufacturing or personalization site

- Conducts supplier audits and analyses the data from audits

- Coordinqtes and supervises eventually a team

- Requests guidance for complex cases

Profile & Other Information

📌 Quality manager (Bogotá)
🏢 IDEMIA
📍 Bogotá