- Lead the field quality and reliability strategy for the Pacific cluster
- Drive investigation, prioritization, root cause analysis, corrective actions, and preventive actions for field quality issues
- Oversee warranty-related topics and support decisions to optimize quality costs and operational efficiency
- Coordinate quality readiness for new product launches, including deliverables, milestones, test fleet evaluations, and quality reviews
- Analyze customer feedback, survey results, and warranty incident trends to identify risks and opportunities
- Coordinate field actions such as campaigns, port holds, and containment measures
- Partner with Customer Care and Aftersales, Product Engineering, Supplier Quality, Manufacturing, assembly plants, Legal, Finance, and global source teams
- Connect regional needs with integral support teams through communication, escalation, and follow-through
- Represent the quality function in leadership forums and cross-functional discussions
- Develop team capability and foster a high-performance culture of accountability, collaboration, learning,



and quality

Requirements
- Bachelor’s degree in Mechanical, Industrial, Automotive, Electronic Engineering, or a related discipline
- Solid professional experience in automotive, consumer goods, or related technical environments
- Exposure to Product Engineering, Supplier Quality, Manufacturing, Plant Quality, or field quality operations
- Strong knowledge of ISO standards, manufacturing systems, structured problem-solving methodologies, product development processes, and quality KPI management
- Ability to analyze complex technical issues, prioritize effectively, and drive execution across multiple stakeholders and functions
- Demonstrated customer focus, technical expertise, sound judgment, collaboration, interpersonal effectiveness, and leadership courage
- Strong communication skills and ability to influence cross-functional teams and present quality topics clearly to operational and l

📌 Gerente de Calidad de Producto (Bogotá)
🏢 Jobtailor
📍 Bogotá