Position Overview

We are seeking a detail-oriented and organized Intake Specialist to join our dynamic team.

The Intake

Specialist will be responsible for managing the initial contact with clients, gathering essential information, and ensuring a smooth onboarding process. This role is crucial in providing exceptional service and support to clients while maintaining the integrity of our legal processes.

Must speak: English and Spanish.

Key Responsibilities

- Conduct initial client interviews to gather pertinent information and assess their needs.
- Transcribe client conversations accurately for record-keeping and case management.
- Manage project timelines and ensure all intake processes are completed efficiently.
- Collaborate with legal teams on various areas of law including personal injury, environmental, securities, and patent law.
- Utilize Lexis Nexis for legal research and case preparation as needed.
- Maintain confidentiality and adhere to ethical standards in handling sensitive information.




- Demonstrate excellent phone etiquette while interacting with clients and stakeholders.
- Assist in the preparation of contracts and other legal documents as required.

Required Qualifications

- Previous experience in a legal administrative role is preferred, with knowledge of employment/labor law.
- Strong project management skills with the ability to prioritize tasks effectively.
- Proficient in transcribing information accurately and efficiently.
- Familiarity with legal intake is advantageous but not mandatory.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Ability to work independently as well as collaboratively within a team environment.
- Detail-oriented mindset with strong organizational skills to manage multiple cases simultaneously.
- Must speak: English and Spanish.

📌 Intake Specialist (Virtual Assistant) (Colombia)
🏢 Bibiyan Law Group, P.C.
📍 Colombia