Unisys is seeking an entry-level Service Desk professional in Bogotá to provide first line user support and drive issue resolution. You will guide users through steps to restore functionality, troubleshoot hardware, software, and connectivity problems, and escalate more complex issues to higher resolver teams.
You will also coordinate end-user service requests, install software, and assist with adherence to SLAs while learning and applying security policies.
📌 Help Desk Specialist (Bogotá)
🏢 Unisys
📍 Bogotá