We’re building the AI customer support layer for e-commerce.

Every day, support teams spend thousands of hours answering the same questions: Where is my order? How do I return this? Which product should I choose? Can I change my delivery address?

That work no longer needs to be manual.

Octocom’s AI handles these interactions independently across chat, email, and phone — from order tracking and returns to product guidance, delivery questions, and order changes.

The result: faster response times, lower support costs, and a better customer experience.

In 2025, we grew 10x. We’re now on track to surpass $5M in revenue in 2026 — and we’re building toward $30M+ in 2027.

We move fast, take ownership, and keep things direct: few meetings, no politics, clear responsibility, and honest feedback.

Your Role

You’ll be an Outbound Sales Development Representative (SDR) focused on the US market.

Your job is simple: find great e-commerce companies, get the right people on the phone, start conversations, and book qualified meetings for our Account Executives.





This is a heavily outbound role. You’ll spend a significant part of your day cold calling US prospects, alongside cold email, LinkedIn, and other outbound channels.

You’ll receive hands-on training on our product, e-commerce, AI, cold calling, objection handling, qualification, and B2B SaaS sales.

And importantly, we don’t see SDR as a role you need to stay in for years.

If you prove that you can consistently generate opportunities and demonstrate that you’re ready to run sales calls and close business yourself, you’ll have a clear path to become an Account Executive.

For exceptional performers, that could happen within 1–6 months. There is no artificial timeline — if you’re ready, you’re ready.

What You’ll Do

Cold call US prospects: speak directly with e-commerce founders, executives, and customer support leaders.
Build pipeline: identify high-potential e-commerce companies and the right decision-makers within

📌 Sales Development Representative (Colombia)
🏢 Octocom
📍 Colombia