It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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As a Sea Logistics Operational Care Expert – Export, you will be responsible for coordinating and managing export shipments, ensuring smooth execution of the operational process from booking to final documentation.

How you create impact

Coordinate and monitor FCL/LCL export shipments, ensuring compliance with operational requirements and deadlines.
Manage bookings, shipment documentation, vendors, document closing processes, and CCLs.
Maintain close communication with customers, carriers, suppliers, and internal stakeholders throughout the shipment lifecycle.




Monitor shipment milestones and proactively identify potential delays or operational issues.
Investigate and resolve operational exceptions, including unexpected situations such as cargo damage or shipment disruptions.
Provide timely and effective customer service, ensuring clear communication and appropriate follow-up.
Work closely with the Sales team and other internal stakeholders to ensure a seamless customer experience.
Support operations involving customers and teams across USA and Canada.

What we would like you to bring

Bachelor's degree or professional background in International Business, Logistics, Foreign Trade, Supply Chain, or a related field.
2–3 years of experience in logistics operations, preferably in Sea Logistics / Freight Forwarding.
Previous experience managing export operations.
Knowledge of FCL/LCL operations, bookings, international transportation documentation, and shipment milestones.
Strong organizational and follow-up skills, with the ability to

📌 Sea Logistics Operational Care Expert, Export (Bogotá)
🏢 Kuehne+Nagel
📍 Bogotá