We’re seeking a detail-oriented Administrative Assistant to support our client’s property management team. This person will serve as a key point of contact for tenants, vendors, and internal team members, while keeping day-to-day property operations organized and up to date.

The adecuado candidate has experience working with short-term rentals, Airbnb-style properties, vacation rentals, or property management companies and is comfortable managing multiple properties and competing priorities

Property & Operations Management

- Coordinate maintenance requests and communicate with vendors, cleaners, and contractors.
- Track work orders and ensure issues are properly documented and followed through to completion.
- Coordinate property turnovers between guests, including cleaning and maintenance schedules.
- Maintain accurate property information, notes, and documentation in AppFolio, Buildium, or other property-management systems .
- Assist with onboarding new properties and ensuring all required information is entered and organized.
- Coordinate utilities and other property-related services when needed.

Administrative & Financial Support





- Review invoices and accounts payable items for accuracy and provide first-pass approval.
- Maintain organized property and vendor documentation.
- Assist with basic administrative and financial tasks.
- Support special projects as needed

Guest Communication & Support

- Serve as the first point of contact for guest inquiries through email, phone, text, and messaging platforms.
- Respond to guest questions regarding reservations, check-in/check-out, property details, and general requests.
- Monitor guest messages and prioritize issues requiring immediate attention

Nice to Have

- Experience supporting Airbnb, vacation rental, short-term rental, or hospitality businesses .
- Basic social media marketing experience.

Requirements
- Previous experience in property management, short-term rentals, Airbnb/vacation rentals, hospitality, or a closely related role .
- Experience with AppFolio, Buildium, Airbnb, VRBO, Guesty, Hostaway, or similar platforms is strongly preferred.
- Strong written and verbal English communication skills

📌 Administrative Assistant (Property Mgmt ) (Colombia)
🏢 Simpalm Staffing
📍 Colombia