Position Overview:
The Dynamics 365 F&O; Business Systems Analyst is responsible for supporting business applications, system operations, and process improvement initiatives across the organization. This role will provide hands-on functional support for Microsoft Dynamics 365 Finance & Operations (D365 F&O;), ensuring effective system performance, timely resolution of user issues, and alignment between business processes and technology solutions.
This position combines functional application support, business analysis, user enablement, and project involvement. The idóneo candidate is a mid-to-senior level professional with 4+ years of hands-on Dynamics 365 F&O; / Dynamics AX experience, particularly across Supply Chain, Logistics, Trade, and Finance processes.
The ideal candidate should have experience working directly with business users and production environments, managing support incidents, troubleshooting functional issues, gathering requirements, supporting testing and UAT, and participating in system enhancements and continuous improvement initiatives.



The role will support approximately 50 end users and requires the ability to collaborate effectively with business stakeholders, end users, developers, IT teams, and third-party partners.

Key Duties and Responsibilities:
Provide daily functional support for Microsoft Dynamics 365 Finance & Operations (D365 F&O;).
Manage and resolve user support requests, incidents, and application-related issues through ticketing processes.
Troubleshoot functional issues in production environments and collaborate with developers and external partners for resolution.
Support production environments while ensuring system stability and business continuity.
Partner directly with business users to understand requirements, identify process gaps, and recommend improvements.
Conduct requirements gathering, fit-gap analysis, and support solution design activities.
Support implementation projects, system enhancements, upgrades, and process o

📌 Dynamics 365 F&O Functional Consultant (Bogotá)
🏢 BMNS
📍 Bogotá