TAM Staff:
- JR-157717
- Hybrid
- Bogota
- Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job Summary

The Technical Account Manager (TAM) Staff (Specialist level) is a seasoned experienced professional and customer-facing technical expert who supports a portfolio of customers leveraging Equinix digital services and interconnection solutions. TAM II’s contribute to successful product adoption, customer satisfaction, and long-term platform value by actively guiding deployments,



troubleshooting technical challenges, delivering health checks, and providing trusted advisory services. This role works closely with customer stakeholders, internal technical teams, and account teams to deliver value across the post-sales customer lifecycle.

Responsibilities

Adoption and Implementation
- Uses seasoned technical experience to understand the customers needs and resolves customer business challenges, as they relate to their technical environment and their usage of Equinix product and services within a diverse scope
- Provides seasoned technical support to mid/large account customers on technical design details, technical guidance, and supports the deployment and configuration of Equinix digital products
- Provides technical implementation support to customers in implementing technical solutions and/or products within a diverse scope
- Leads onboarding and integration of Equinix digi

📌 Tam Staff (Bogotá)
🏢 Equinix
📍 Bogotá