Job Title: Surgical Coordinator / Manager
Specialty: Ophthalmology (Retina and Cataract)
Reports to: Office Manager

Position Summary
The Surgical Coordinator is responsible for end-to-end management of the surgical scheduling process, including patient coordination, surgeon calendars, facility logistics, insurance authorization, and peri-operative communication. The role functions as the operational hub between surgeon, patient, ambulatory surgery center (ASC)/hospital, anesthesia team, and payers to ensure accurate, compliant, and efficient surgical throughput. Must have strong English and Spanish language skills.

Core Responsibilities

Surgical Scheduling & Coordination
- Schedule surgical cases across ASCs and hospital sites based on surgeon availability, block time, and case urgency
- Maintain and optimize surgical calendars; manage add-ons, cancellations, and rescheduling
- Confirm case readiness (documentation, consent, diagnostics, clearances)

Patient Navigation
- Serve as primary point of contact for surgical patients from booking through postoperative period




- Provide pre-operative instructions, expectations, and timelines
- Ensure completion of pre-op testing, medical clearance, and required paperwork
- Address patient questions regarding logistics, preparation, and recovery planning

Insurance & Financial Workflow
- Coordinate prior authorizations and verify benefits for surgical procedures and related services
- Communicate estimated patient financial responsibility; coordinate with billing/financial counseling
- Ensure CPT/ICD coding alignment with clinical documentation for scheduling and authorization

Clinical & Administrative Interface
- Liaise with surgeons, technicians, anesthesia, and facility staff to ensure case readiness
- Prepare surgical packets and documentation for each case
- Track and reconcile surgical case logs and outcomes for operational reporting
- Maintain compliance with HIPAA and regulatory requirements

Quality & Throughput
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📌 Surgical Coordinator/manager (Bogotá)
🏢 New York Retina Center
📍 Bogotá