Job Overview
We are seeking a proactive and professional Bilingual Customer Support Representative to join our growing team. This is a fully remote position for someone who is organized, tech-savvy, and passionate about delivering excellent customer service.

This is a long-term opportunity for someone who wants to grow within the company. No freelancers or agencies.

Key Responsibilities
- Respond to client messages in a timely and professional manner.
- Train and guide customers on how to use the system effectively.
- Attend follow-up meetings to review progress and pending tasks.
- Assist clients in resolving issues and answering questions.
- Keep organized records of communications and ongoing tasks.
- Ensure a positive and supportive customer experience.

Requirements:
- Fluent in English and Spanish (written and spoken).
- Minimum 1 year of customer support or related experience.
- Comfortable using computers, online platforms, and tools such as ChatGPT.
- Strong organizational and time management skills.
- Excellent problem-solving abilities.
- Professional attitude and strong interpersonal skills.
- Interest in long-term growth within the company.

PAID DIRECTLY IN USD

📌 Customer Support (Bogotá)
🏢 Tire Base
📍 Bogotá