09 sep
|
SGS
|
Cundinamarca
SGS is seeking an IT Services Call Center Representative in the ATS team at the Integral Business Solutions center. The role acts as the first point of contact for technical support, handling inbound calls, gathering information, and creating service desk tickets for timely resolution.You will route tickets to the proper board, assign urgency levels, and provide status updates to maintain service quality. A focus on accuracy and policy compliance is essential.#J-18808-Ljbffr
📌 It Service Desk Agent — Tech Support & Ticketing (Cundinamarca)
🏢 SGS
📍 Cundinamarca