ABOUT AD ASTRA
Ad Astra has spent fifteen years earning federal-tier trust. We deliver interpretation and translation in 300+ languages through a network of 10,000+ vetted linguists for federal agencies, state and local government, courts, and school districts, alongside a large healthcare and corporate client base. We are SOC 2, HIPAA, ISO 9001, and ISO 17100 certified, with CJIS-aligned practices, and our compliance posture is a working part of every government relationship, not a page on the website.
We are three connected brands: Ad Astra, Inc. (the services engine), AdAstraConnect (our platform, built in-house), and Connected Conversations (our podcast on human connection). Together they are moving us from language services vendor to communication infrastructure partner. Government is where that standard is set, because government is where the bar is highest.
THE ROLE, HONESTLY
Government is the backbone of this company, and until now the people who won the contracts have also been the ones keeping them. This role changes that. You take ownership of a book of federal, state,



and local accounts after award: you run the relationship through the period of performance, you keep us compliant and audit-ready, and you make sure that when an option year or a recompete comes, the decision to stay with Ad Astra is already made.
In government, a client kept is a contract performed. Language access for your clients is not a nice-to-have; it is an obligation under Title VI and Section 1557, and the citizens on the other end of our interpreters are why the work matters. You will carry both of those truths at once: the contracting officer's deliverables calendar and the person in a courtroom or a benefits office who needs to be understood.
On how we operate: we are becoming an AI-native company, and agents assist this role with account health monitoring, reporting preparation, and renewal-risk flags. But you should know that our governance framework holds government relations

📌 Customer Success Manager (Colombia)
🏢 Ad Astra
📍 Colombia