Location: Located or willing to relocate to Medellin, Colombia
Setting: On-site at both company locations in Medellin, with in-person presence at each; travel between locations as operationally required
Working Hours: Business hours with flexibility to support 24/7 studio operations and a general environment

Role Summary
This role leads high-volume hiring in Colombia across the locations: building and running the mass-recruitment engine that keeps the 24/7 studios staffed with quality dealers and owning the commercial relationship with the temporary staffing companies that supply them. It also provides full HR leadership, covering Colombian labor-law compliance, workforce data and budgets, onboarding and retention, team leadership, employer branding, and culture.

Key Responsibilities
Talent Acquisition & Recruiting
Lead and own high-volume mass hiring (500+ positions) end to end: hands-on and in the interviews and intake during ramp-up and peak volume, then moving to monitoring and quality control, so hiring stays fast, on-profile, and compliant from sourcing to onboarding.




Know the dealer profile and selection deeply, so hiring decisions come from real operational understanding and first-hand judgment of candidate quality.
Lead the commercial and operational relationship with the Temporary Staffing Companies (EST): negotiate rates and AIU, monitor compliance, and manage the relationship day to day.
Direct a candidate-attraction engine that keeps the high-volume pipeline full: local campaigns, job-board and social presence, referral programs, and community and university partnerships.
Own the candidate experience end to end, so a fast, high-volume process still feels personal and protects the employer brand.

Workforce Management
Develop strategic and tactical retention plans to reduce turnover and increase length of stay.
Own onboarding and early-tenure integration for new hires: track how new dealers adapt in their first weeks, measure early attrition, and use it

📌 Head of HR (Medellín)
🏢 Vivo Gaming
📍 Medellín