Viva is hiring a Senior People Operations Specialist who uses AI and automation to scale remote staff experience across Latin America

About Viva ?

We believe in creating careers, not just jobs, with a focus on growth, impact, and well-being. Today, the vast majority of the Executive Assistants in our network are women building general careers from Latin America, and empowering that growth is core to who we are.

What you'll do ?

This role isn't just people-facing; it's operational and all about using automation to get things done. You'll design, build, and execute the processes that let us show up for Vivans in the moments that matter most, using AI to extend your capacity, not replace your thinking, and bringing real care for the team’s experience.

? Location: Argentina, Honduras, Guatemala, El Salvador, Costa Rica, Nicaragua, Colombia, Ecuador & Mexico

Responsibilities ✏️

Own lifecycle operations end-to-end: onboarding, offboarding, and milestone moments (i.e., Vivaversaries, community-building programs, weekly company-wide meetings),



and People-related vendor relationships (e.g., SW, Nectar, Hexnode, Net Universe).
Maintain and optimize our systems (e.g., Deel, Nectar, Notion, Google Drive) to ensure the data in them enables fast, informed decisions and accurate reporting.
Design multi-step automations and oversee our internal bots to scale operations, minimizing friction and clearly defining when a Vivan interaction needs an AI touch versus a human one.
Coordinate payroll and IT processes (i.e., bonuses, quarterly payments) and IT logistics (i.e., laptop shipping, cybersecurity compliance).
Own the signals behind talent engagement. Proactively spot disengagement signals early and close the gaps through better processes and communication. Have vivans continue to choose us as their workplace.

Who you are ?

2+ years in Exec, People, Marketing, Product Ops, or similar roles: we value transferable skills and real execution ownership over a specific title.
Huge

📌 Senior People Ops Expert (Colombia)
🏢 Viva Talent
📍 Colombia