One of the world’s largest fast-food restaurant brands is opening a Hub in Colombia and we are looking for a Service Desk to join the team
Role Details:
- Work Setup: On-site training, then 100% Remote in Bogotá
- Contract Type: Contractor (Paid in USD )
- Language: Advanced English (required)
- Experience: 1–2 years in technical desktop, helpdesk, or IT support.
Technical Requirements:
- Experience with Windows 10/11, macOS, and Active Directory.
- Proficiency with Microsoft Office 2013 / Office 365.
- Mobile device support (iOS, Android, Windows Phone).
- Hardware and software troubleshooting (desktops, laptops, peripherals).
- Ticketing and remote management tools (ServiceNow, Bomgar, Teams, WebEx).
Nice-to-Haves / Preferred:
- CompTIA A+ or Google IT Support Professional certification.
- Familiarity with Cisco WebEx
📌 Service Desk Specialist (Bogotá)
🏢 Remoti
📍 Bogotá