Director to lead the planning, scheduling, and optimization of workforce operations in our call center. The idóneo candidate will ensure optimal alignment of resources with demand patterns and design and test different outbound dialing strategies to...

A leading online education platform in Colombia is seeking a Director to lead workforce operations in their call center. The role requires excellent leadership and interpersonal skills, with a focus on optimizing resource planning and managing...

communication, facilitation, and interpersonal skills.
- 2-4 years of experience in the BPO/Call center industry and with cloud-based technologies.
- Strong English proficiency (B2+).
- Strong knowledge of Microsoft Office applications including Project, Word...

You’re accustomed to a BPO or call‑center environment where success means following a script rather than exercising independent judgment.
- You prefer responding to assigned tasks rather than proactively identifying what needs attention
- You are...

📌 Agente telefónico/Call center (Bogotá)
🏢 Activos S A S
📍 Bogotá