Job Details:
The Quotation Supervisor is responsible for leading quotation operations within their assigned region (Americas, Europe, or APAC), ensuring accurate, timely, and competitive quotations are delivered to customers while maintaining alignment with global pricing policies and quotation

standards. This role bridges global governance and regional execution, translating global quotation directives into regional operational reality while managing a team of Customer Quotation Representatives. The Quotation Supervisor is accountable for team performance, process compliance, quality assurance, and continuous improvement at the regional level. This position requires strong operational leadership, attention to detail, and the ability to balance global standardization with regional customer and market needs.

Responsibilities:
- Oversee and manage the regional Customer Quotation Representatives team, ensuring consistent performance, engagement, and alignment with integral quotation standards and regional objectives.
- Provide operational leadership, coaching,



and development support to team members to enhance their skills, efficiency, and career progression.
- Establish clear goals, KPIs, and performance metrics for the quotation team; track progress regularly and conduct performance reviews.
- Ensure fair workload distribution across the team and manage team capacity to meet quotation SLAs and customer expectations.
- Conduct regular one-on-one sessions with team members to review performance, address challenges, and support professional development.
- Foster a high-performing, collaborative team culture that prioritizes accuracy, efficiency, and customer satisfaction.
- Manage recruitment, onboarding, and training of new quotation representatives to ensure they understand processes, tools, and quality standards.
- Translate and implement global quotation standards, processes, and directives from the Global Quotation Manager at the regional level.
- Ensure all region

📌 Supervisor Quote Team (Bogotá)
🏢 Cencora
📍 Bogotá