Job Details:
Responsibilities:
- Responsible for processing Financial Solutions service requests such as RFIs, RFPs and RFQs.
- Support key stakeholders (sales, legal, customer service, operations, depots, billing among others) with Financial Solutions’ internal guidelines, requirements and processes.
- Support sales and legal teams with Financial Solutions’ (Indemnity) Agreements. Control, maintain and update all Financial Solutions service requests, Indemnity Agreements, and rates in the corresponding Financial Solutions’ Service Request Smartsheet.
- Partner with finance and billing teams to ensure Financial Solutions’ services are billed correctly and on time.
- Generate and review Financial Solutions’ monthly reports to verify fee types, quantity of inbound shipments, customers, clinical trial protocols and ensure accurate billing to customers with no revenue leakage.
- Manage Financial Solutions’ demand and prioritize pipeline activities to drive revenue growth.




- Assist the Senior Manager - Financial Solutions in developing the service and expanding it to other regions and countries.
- Provide assistance in creating and updating Global SOPs and country-specific Work Instructions.
- Provide support in developing training materials for the service and lead training sessions as needed.
- Create, maintain and update an internal Master Database for the service per commodity/region/country (NCEE/WEMEA/NorthAM/LATAM/APAC).
- Keep the Financial Solutions SharePoint and Mailbox organized and up-to-date.

Work experience:
- Have 5 years of experience in import operational processes with a strong understanding of import regulations, import requirements and customs compliance. Experience in general logistics or supply chain management.

Education:
- Bachelor’s degree in business administration, logistics, supply chain, healthcare, finance or economics.

Skills and Knowledge:
- Excellent presentation skills and strong written and verbal communication skills. Excellent Word

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