JLL empowers you to shape a brighter way.

The Workplace Experience (WE) Coordinator will be a dynamic, customer service-focused person who works fast, and strives to assist each studio and office in creating the very best and well-kept environment possible to attract and retain passionate team members and help produce and support the best games. You will assist with the day-today operations of the Client in Bogotá office including facility upkeep and maintenance, guest relations, visitor management, shipping & receiving, employee services, event coordination, simple graphic design and administrative responsibilities.

Responsibilities
- Service Now Ticket Management. Review, respond and assign help tickets to the appropriate avenue.
- You will guide office programs and oversee vendor contractors who may hold responsibilities for activities.
- You have knowledge and implementation of web-based programs to manage weekly newsletters, office flyers and invitation systems.
- Occasional weekend work to oversee vendor work.




- Respond to all inquiries and complaints; ensure quality service delivery to every employee; follow up with employees to ensure complete customer satisfaction.
- Submit accurate help tickets to property management for repairs or attention requires outside realm of skills and responsibilities.
- Sources vendors for employee events, services, and maintenance.
- Prepare for new hires, Assisting PP as needed to set up for orientation sessions, providing tours, and setting up new hire desks.
- Coordinate with Day Porters to manage inventory at kitchens, printers and supply alcoves.
- Manage event support responsibilities to include coordination with IT for A/V purposes, furniture set-up and tear down, food and beverage set-up, and vendor coordination.
- Responsible for WE receipts and invoices to submit to WE Manager or Accounts Payables.

Qualification and Requirements
- Associates Degree or equivalent in a related field
- 3 to 5 years of administrative o

📌 Workplace Experience Coordinator (Bogotá)
🏢 CSA-JLL - Colombia
📍 Bogotá