Requisition ID: 246665

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

Contributes to the overall success of the Funding department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Verify and process incoming requests from supported units, branches, solicitors/notaries and other partners. Assist with customer/branch complaints as required and complete other related processing requests as assigned.
- Conducting investigations to resolve exception situations, completing complex adjustments or corrections and answering general procedural queries.




- Responding independently to correspondence and telephone inquiries by ensuring that action is taken to fully address inquiries
- Acquiring and maintaining good knowledge of all department functions/processes and a thorough knowledge of the systems used, including a working knowledge of related retail products and services.
- Taking ownership for self-learning and personal development planning, working with their leader in the identification of skills, behaviors, and competencies required to achieve goals.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the General Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operationa

📌 Officer Mortgage Operations (Bogotá)
🏢 Scotiabank
📍 Bogotá