Job Title: Retail Dispute & Claims SpecialistRole Summary

Core Responsibilities
- Comprehensive Dispute Resolution: Audit and contest unauthorized deductions—including shortages, pricing errors, and compliance fines—across Walmart, Target, Walgreens, CVS, and an extensive list of other national and regional retailers.
- Root Cause Correction: Analyze recurring issues and provide guidance to clients on how to correct shipping, billing, or labeling errors at the source to prevent future financial loss.
- Thorough Reporting: Maintain meticulously organized logs of all claims, providing clear and consistent reports on recovery progress, aging balances, and win rates.

Key Requirements
- Multi-Retailer Expertise: Proven experience with Walmart (Retail Link/APDP), Target (POL), Walgreens, and CVS, plus the ability to quickly master the requirements of various other retailers.
- Meticulously Organized: A systematic approach to managing high volumes of documentation, data,



and follow-ups without losing track of details.
- Analytical Mindset: The ability to identify patterns in deductions across diverse retail platforms and propose logical, permanent corrections.

You are a disciplined "financial detective" who enjoys the challenge of solving complex payment puzzles. You take pride in your organizational skills and your ability to manage multiple retail accounts simultaneously. You don't just "process" claims—you fix the underlying problems to ensure long-term success for our clients.

Job Types: Contract, Permanent

Application Question(s):
- Would you consider yourself a detail oriented person.
- Do you enjoy the challenge of solving complex payment puzzles?

Experience:
- Retail dispute & claims: 2 years (required)

Work Location: Remote

📌 Retail Dispute and Claims Specialist (Barranquilla)
🏢 Vendormint
📍 Barranquilla