Senior Manager, Performance and Capacity Tooling (Bogotá)

Senior Manager, Performance and Capacity Tooling (Bogotá)

10 sep
|
Scotiabank
|
Bogotá

10 sep

Scotiabank

Bogotá

Requisition ID: 247469

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the GTEP Performance Capacity Management & GTEP SRO team in Canada and globally, ensuring specific individual and team goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Team

The Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage. The team leverages industry’s best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management.




The GTEP SRE team is part the GTEP Infrastructure & Operations and works with the General SRO to ensure consistent Resilience practices across the GTEP portfolio including Incident, Problem and Change Management, Operational Readiness and Playbook compliance.

The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents.

Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Accountable for creating and maintaining SLOs data and reports for specific areas in GTEP like Infrastructure Operations
- Accountable for facilitating use of technology and tools to enable automation of SLOs
- Accountable for PCM on-boarding/modification requests for specific areas or Business lines
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

📌 Senior Manager, Performance and Capacity Tooling (Bogotá)
🏢 Scotiabank
📍 Bogotá

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