Número de la requisición: 2158619
Categoría de la vacante: Capacitación
Ubicación: Bogotá, Distrito Capital de Bogotá

Compartir
- Trabajos con UnitedHealth Group

Estamos creando oportunidades en cada rincón del mercado de salud para mejorar vidas mientras construimos carreras. Y eso significa oportunidades de crecimiento profesional continuo para usted. Mientras le apoyamos con las últimas herramientas, capacitación avanzada y la fuerza unida de los compañeros de trabajo de alto calibre, usted puede continuar siguiendo el camino del mejor trabajo de su vida. SM

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a integral scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion,



career growth opportunities and your life’s best work.SM

Key Responsibilities
- Formulate training guides and determine instructional methods such as individual training, group training, master classes, demonstrations, workshops, etc.
- Select and/or develop training materials such as manuals, job aids, etc.
- Organize, coordinate and communicate training programs for the business.
- Manage new hires training and cross-skill sessions using innovative methods to increase retention and improve cost effectiveness.
- Responsible for monitoring approved and standardized curriculum assessment scores.
- Monitor, record, and evaluate training activities and program effectiveness.
- Provide feedback to management on individual and group trainings.

Required Skills:
- Bachelor degree or equivalent experience.
- 1+ Experience in product training (BPO) / Customer Service (BPO)
- MS Office Tools proficiency
- English proficiency.

📌 Operational Trainer (Colombia)
🏢 Optum Global Advantage
📍 Colombia