At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life:
Responsibilities may include the following and other duties may be assigned
- Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
- Understand, embrace integrity and live our mission and values, never losing sight of the patients needs through Customer Service solutions
- Develop, monitor and ensure the utilization of the eCommerce tools in the countries under our responsibility, sharing best practices among the countries
- Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Proceed with the studies of viability to implement new eCommerce tools as Esker, eShop and Medtronic Connect, MMX etc., assuring ROI results and granting to the leadership the best scenarios to support their decisions;




- Participate in the group who will define the particularities to implement new e-commerce tools to each cluster in RLM
- Implement Esker and Medtronic Connect tools in the countries defined by the board of directors following the scheduled proposed
- Identify possible opportunities to increase the utilization of our eCommerce tools, improving the performance in each cluster by accelerating knowledge sharing
- Identify possible opportunities to automate processes in order to increase the performance in our tools and reduce the manual job in the customer care teams
- May deliver presentations and training courses including measurement, analysis, improvement and control
- Surveys and analyzes best practices for techniques and processes.
- Communicates team progress
- Performs cost and benefit analyses
- Provides consultation on the use of re-engineering techniques to improve process performance and product quality
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📌 Business Processing Improvement Analyst (Bogotá)
🏢 Medtronic
📍 Bogotá