We’re looking for bilingual (C1) Medical Schedulers to join a dynamic and collaborative team where professionalism, empathy, and precision are key.

In this role, you’ll be delivering a high-quality customers experience by coordinating appointments, assisting with insurance calls, and providing support for patients.

This is more than appointment setting, it’s about being the first point of trust for patients.

Key Responsibilities

● Patient Coordination: Answer incoming patient calls to schedule, reschedule, and manage appointments in a timely and efficient manner.

● Patient Experience Focus: Ensure patients feel supported and informed throughout the scheduling process.

● Translation Support: Assist with Spanish English communication during calls with Spanish-speaking patients.

● Insurance Communication: Handle insurance-related calls and follow up on procedure-related matters.

● High Call Volume Management: Comfortably manage a high volume of calls while maintaining a positive attitude and attention to detail.



Schedule: Monday to Friday Requirements:

● Previous experience in appointment setting, patient coordination, or medical office administration is preferred.

● Bilingual (English/Spanish) with excellent verbal communication skills in both languages.

● Strong organizational and multitasking abilities.

● Empathetic, patient-focused, and comfortable working in a fast-paced environment.

● A desire to learn and grow professionally.

● Comfortable using scheduling systems and managing calls.

Why You’ll Love Working with This Team:

● Supportive and close-knit team environment.

● Weekly team calls for updates and collaboration.

● Friendly, approachable, and fun coworkers.

● You'll receive the equipment needed to perform your job efficiently.

● Opportunity to grow while making a real impact on patients’ experiences.

📌 Patient Support?Medellín | Full-Time - Remote
🏢 IMPORTANTE EMPRESA EC
📍 Medellín