Monks Technology Services is seeking a Hypercare Support Lead to own post-go-live support for SuiteProjects Pro across NAMER go-live pilots. You will triage issues, coordinate with the implementation partner, and ensure data flows into NetSuite for the first month-end close in February 2027.
This role requires strong PSA, project finance, and defect-management skills, plus effective stakeholder communication with end-users, leadership, and RSM.
📌 Hypercare Lead for SuiteProjects Pro (Bogotá)
🏢 Monks
📍 Bogotá
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