Stuffed Animal Pros, a sister company of Budsies (headquartered in Delray Beach, FL), is the integral leader in custom plush experiences. We specialize in producing high-quality, tailored stuffed animals with a focus on unmatched customer service and fast turnaround times. By bridging the gap between local design expertise and overseas production, we bring unique characters and logos to life for clients ranging from small businesses to global brands.
Role Overview
We are seeking a detail-oriented, high achieving Project Manager & Bulk Leads Associate to build relationships with prospective clients, maintain relationships with existing customers, and manage bulk orders of plush toys from start to finish. This remote role combines Lead Management with End-to-End Project Coordination.
Additional responsibilities include maintaining customer records in our CRM, identifying potential opportunities for upselling, collaborating with production teams to ensure order accuracy, and consistently meeting quality and communication goals. The position is focused on delivering exceptional customer experiences while driving revenue growth through bulk orders.
This role is not a technical or software project management position.
The Bulk Order Project Manager is a client-facing, detail-driven role focused on managing large custom plush orders (100+ units) from quote to delivery. You’ll act as the primary point of contact between the customer and our overseas factory, ensuring timelines, specifications, and follow-ups are handled accurately and proactively.
Qualifications
- Industry Experience: Prior experience in merchandising sales, manufacturing, custom or promotional products.
- Communication: Exceptional English verbal and written skills; you must be comfortable negotiating and presenting to corporate clients.
- Technical Savvy: Proficiency in CRM platforms (FreshSales preferred) and the ability to learn project management workflows quickly.
- Relationship Building: Ability to understand the customer's needs and facilitate an ongoing, positive relationship.
- Organization: Superior ability to manage a high volume of emails and data without letting details slip through the cracks.
Why Join Us?
- Work with a creative, industry-leading team.
- Fully remote work environment.
- The opportunity to see unique, creative projects through from concept to reality.