Job Description:
The Ocean Operations Coordinator plays a vital role in executing international freight forwarding tasks to ensure the smooth transit of integral cargo. This position focuses on processing accurate multimodal shipping documents and maintaining up-to-date tracking information for international shipments. By collaborating with overseas agents, internal operations teams, and external vendors, this role guarantees compliance and efficiency within a shared, high-volume environment.
Key responsibilities:
Process ocean and air multimodal shipping documents electronically and manually to ensure international compliance.
Execute high-volume data entry tasks accurately within established forwarding systems to maintain complete cargo records.
Track and trace international shipments continuously to provide real-time updates to internal and external stakeholders.
Communicate effectively with overseas agents to coordinate shipment details and resolve immediate transit discrepancies.
Manage task-driven requests from a shared operational queue to support the broader freight forwarding team efficiently.
Review commercial invoices, packing lists, and bills of lading to verify cargo specifications and prevent customs delays.
Coordinate documentation transfers between carriers, brokers, and clients to facilitate smooth cargo release at destination ports.
Monitor daily shipment statuses against established deadlines to ensure all operational targets are met successfully.
Update internal databases with precise freight movement milestones to enhance global supply chain visibility.
Support senior operations personnel by handling foundational documentation tasks and administrative requirements.
Maintain accurate operational logs to facilitate seamless shift handovers and continuous workflow execution.
Requirements:
Minimum of an associate degree, technical diploma, or equivalent in a related field.
Proven operational experience within transportation, logistics, or the freigh