We're redefining what it means to deliver exceptional value to business clients. With innovative solutions and a fast-growing team, we’re on a mission to help organizations unlock growth, streamline operations, and build long-lasting partnerships. Now, we’re looking for a passionate and performance-driven Manager I, B2B Sales to lead our dynamic sales/renewals team and help take our commercial strategy to the next level.
Requirements:
5+ years proven work experience in a sales role
Proven experience as a supervisor in B2C-B2B Sales
A passion for customer experience and driving team results
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with Salesforce.com or similar CRM
Experience finding solutions as a manager
Change Management skills
Key Responsibilities:
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help the team resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with the Sales Director and externally facing clients to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure