It's more than a job

As a Customs Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world.

For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

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As Customs Supervisor, you will oversee a team to ensure the timely and compliant clearance of goods, acting as a liaison with customs authorities and clients, You will be responsible for minimizing delays, ensuring regulatory adherence, and maintaining high levels of customer satisfaction by managing workflow and client communication.

How you create impact

- You will train and advise team in areas of Customs Brokerage Regulations
- Monitor team performance against company standards and department goals; regular audit of shipment documents and accounting
- Monitor problem files and implement corrective action when needed
- Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing
- Monitor staff training needs; identify and develop training objectives
- Conduct regular staff meetings; communicate department goals and expectations
- Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
- Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins
- Escalate any unresolved issues or risks before they materially impact Kuehne + Nagel
- Work closely with other departments and branches to deliver high level of service to customers

When you work in Freight Logistics and Operations at Kuehne+Nagel,



you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Deploying and leading the CI (Continuous Improvement) service offering and owning the CI program for the customer, with a strong focus on global supply chain optimization, transportation strategy, and cost & cash savings across KNIL customer’s end-to-end supply chain. Leading business case development, providing strategic status updates on CI program to Business Manager / customer, ensuring achievement of savings targets. Driving a structured approach to identification, validation, and implementation of optimization opportunities, leveraging KNIL expertise and advanced knowledge of global logistics and transportation networks, while tailoring solutions to the customer’s specific business needs.

How you create impact

- Identification of customer’s supply chain inefficiencies and optimization opportunities (Sea & Air)
- Driving high-impact business cases focused on cost reduction, routing optimization, and service improvement
- Monitoring optimization project status, managing escalations, defining priorities, and aligning resources to ensure delivery
- Eliminating barriers to the implementation of savings and optimization initiatives
- Developing deep end-to-end understanding of customer’s global supply chain network, including suppliers, routes, and modes
- Value stream mapping and logistics network analysis
- Alignment on savings targets, timelines, resources and implementation roadmap with customer and Business Manager
- Alignment on savings calculation methodology, tracking, and reporting with customer / Business Manager
- Organizing savings tracker and visualization in Tableau dashboard (e.g.



customizing IL CI standard templates, Corp CI Tracker)
- Leading regular internal/external governance meetings (e.g. QBR/MBR, CI reviews) with a consultative and advisory approach

What we would like you to bring

- Bachelor’s degree in Logistics, Engineering, Supply Chain, or Finance
- Strong experience in global logistics and supply chain optimization (preferred 5+ years)
- Proven expertise in multiple transportation modes, with strong focus on air and ocean freight operations, routing, and carrier management
- Demonstrated track record in delivering cost savings and optimization initiatives in complex, international supply chains
- Proven experience in change management and/or project management in a cross-regional or integral environment
- Strong experience in supply chain cost optimization, budgeting, and value stream mapping
- Fluent in English (written and verbal)
- Advanced Excel skills (Tableau or analytics tools is a plus)

Please apply with a CV in English What's in it for you At Kuehne+Nagel, we offer you the opportunity to expand your knowledge, shape processes, and create innovative solutions in the exciting world of logistics. As undisputed leaders in this sector, we foster a diverse, collaborative environment powered by cutting‑edge technologies, where you will work alongside highly motivated, customer‑focused colleagues from all around the world!

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

📌 Customs Brokerage Supervisor (Bogotá)
🏢 Kuehne+Nagel
📍 Bogotá