SoftwareOne Deutschland GmbH is seeking an Onsite Support Analyst 7x24 to deliver expert VIP user assistance and rapid issue resolution. You will handle incidents, provide remote support to high-profile stakeholders, and ensure business continuity in a fast-paced service desk environment.
You will work in a 24/7 rotating shift model, troubleshooting hardware and software, maintaining thorough incident records, and escalating complex cases when needed.
📌 VIP Tech Support Analyst | 24/7 Onsite Help Desk (Medellín)
🏢 Softwareone Deutschland
📍 Medellín
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