Iron Mountain is seeking a Customer Care Associate to deliver exceptional omnichannel service, resolve disputes, and manage technical platforms across the region. You will work with internal teams and leverage Salesforce Service Cloud to ensure high-fidelity customer experiences.
The role focuses on process optimization, adherence to standards, and proactive problem-solving in a dynamic, general organization. Hybrid work arrangement, with remote and occasional in-office days, is available.
📌 Hybrid Remote Customer Care Specialist (Bogotá)
🏢 Iron Mountain
📍 Bogotá
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