Iron Mountain is seeking an Associate Representative, Customer Service for Bogotá, Colombia. You will manage customer cases in Salesforce Service Cloud, resolve disputes, and provide remote user training to promote adoption of new technologies while delivering high-fidelity service.
Join a dynamic, collaborative regional team focused on agile issue resolution, adherence to standards, and operational excellence across Finance, Operations, and Customer Success.
📌 Hybrid Remote Customer Service Associate (Bogotá)
🏢 Iron Mountain
📍 Bogotá
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