OneTouch Direct, LLC is seeking an IT Helpdesk Support Analyst for a 100% on-site role in Bogotá, Colombia (Conecta 80). The successful candidate will provide tier-1 IT support, troubleshoot basic hardware and software issues, manage ticket queues, and log and follow up on cases.
English fluency at B2 level is mandatory, along with a technical degree or current IT student. The position requires full-time availability from Monday to Sunday with morning shifts ending by 5:30 PM and two rotating
📌 On-site IT Helpdesk Analyst — English Required (Bogotá)
🏢 OneTouch Direct
📍 Bogotá
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