Description:
About the Role:
We are seeking a highly organized and detail-oriented Loan Officer Assistant (LOA) to support a growing mortgage team in the U.S. mortgage industry.

This role is adecuado for someone who thrives in a fast-paced environment, communicates professionally in English, and enjoys keeping files organized and moving efficiently through the loan process.

Mortgage experience is preferred, but strong administrative experience and willingness to learn are also highly valued.
- Responsibilities
- Handle inbound and outbound client calls (leads + existing borrowers)
- Take loan inquiries over the phone accurately and efficiently
- Clearly explain documentation, and next steps to clients
- Support the Loan Officer with pipeline management and task tracking and documents collection.




- Provide outstanding customer service throughout the entire process
- Manage multiple files and tasks simultaneously while meeting deadlines
- Collect Documents from borrowers

Why Join Us
- USD compensation + Performance-driven bonuses with opportunities for growth
- Remote
- Career Growth

Requirements:
Qualifications
- Advanced English communication skills (spoken and written)
- Strong organizational and multitasking abilities
- Detail-oriented and proactive mindset
- Comfortable working in a fast-paced environment
- Ability to prioritize tasks and meet deadlines
- Professional communication skills
- Reliable internet connection and quiet workspace
- Mortgage industry experience

📌 Loan Officer Assistant (Bogotá)
🏢 VA WORKS
📍 Bogotá