Company Description
NielsenIQ is seeking a detail-oriented and proactive Post-Sales Enablement Specialist to support the efficient conversion of closed sales opportunities into recognized revenue, while ensuring an exceptional client experience. This role sits at the intersection of Sales, Finance, Product, Legal, and Delivery, and is instrumental in driving transparency, consistency, and velocity across the post-sale process.

Job Description Key Responsibilities
- Sales Opportunity Management:
- Ensure smooth progression from closed-won to revenue by managing client setup, PO tracking, order processing, billing coordination, and internal handoffs. Maintain CRM accuracy and support end-of-deal (EOD) tasks to drive pipeline integrity.
- Post-Sales Systems & Troubleshooting:
- Serve as a key user of Microsoft Dynamics (MSD) to resolve opportunity issues, submit POCRs, create and follow up on help tickets, and address order or billing concerns across platforms.
- Financial & Revenue Operations:
- Liaise with Sales, Finance, and Billing to address invoicing concerns, unblock revenue,



and support revenue recognition activities—especially during month-end and quarter-end close cycles. Submit invoice updates and escalate exceptions as needed.
- Reporting & Insights:
- Build and maintain regular and ad hoc reports (e.g., PBI dashboards) to track deal status, financial blockers, and sales cycle metrics. Use insights to proactively flag risks and recommend process improvements.
- Process Enablement & Governance:
- Drive adherence to internal policies, revenue recognition principles, and sales best practices. Identify process gaps, propose scalable improvements, and collaborate with cross-functional teams to enhance the post-sales experience.

Qualifications
- Speaks fluent English (B2 or higher proficiency)
- Proficiency in Microsoft Office (Excel) and Microsoft products and able to perform basic formulas
- Experience working with CRM and financial systems (Microsoft Dynamic

📌 Sales Enablement Specialist, Post Sales (Bogotá)
🏢 Nielseniq
📍 Bogotá