Customer Success Manager (California)

Customer Success Manager (California)

11 sep
|
Magma Math
|
California

11 sep

Magma Math

California

About Magma Math:
Magma is one of the world’s fastest-growing and most celebrated EdTech companies, transforming math education through the power of AI. Our platform turns handwritten solutions into digital insights, empowering teachers to focus on creativity and deeper learning — while giving them real-time visibility into student progress.

The result? More inclusive, engaging, and effective math classrooms for all learners.

We’re already the go-to solution in thousands of schools — and we’re just getting started. As we expand rapidly across the U.S. and Europe, we’re building a team as ambitious as our mission: to help millions of students unlock their full potential in math.

The Role:
As the Customer Success Manager, you will oversee, nurture, and sustain a portfolio for Western and Midwestern District Partners and play a powerful role in ensuring educators successfully implement and derive continuous value from Magma.

Your primary mission is to onboard teachers, coaches, and school leaders and see through their long term success with Magma. As a CSM,



you will be highly visible to schools, and will communicate frequently with district stakeholders including administrators, coaches, curriculum directors, and teachers. With deep product knowledge and a customer-centric mindset, you will advise leaders on how to leverage Magma’s products and services to achieve their goals. You will work with coaches and teachers to ensure product adoption and best practices in the classroom, promoting exemplary mathematical instruction and discourse among teachers and students.

As a team player, you will collaborate with the CS team to exceed districts’ expectations and continuously modify the customer experience. Equally important, you will enhance the customer experience by communicating closely with other teams such as Account Management, Product and Sales and aligning on a shared vision.

Primary Responsibilities
- Build and maintain strong, trust-based relationships with

📌 Customer Success Manager (California)
🏢 Magma Math
📍 California

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