Colombia, Huila, Colombia
- Full-Time
- Remote
About Sharesource:
We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.

What are we looking for?

As an Admin and Scheduling Officer, you will be part of a high-impact team responsible for keeping our services running smoothly outside standard business hours. You will provide remote operational support, act as the first point of contact for clients and care staff, and ensure continuity of care at all times.

In this role, you will manage after-hours communications, coordinate urgent staffing changes, allocate services as needed, and maintain accurate administrative and financial records through timely data entry.

What are you expected to do?

Call Management
- Answer and manage all incoming phone calls.
- Provide professional, calm, and efficient support to clients, families,



and care staff.
- Escalate critical incidents in accordance with company policy.
- Staff Coordination and Shift Coverage
- Source and allocate replacement carers when scheduled care workers are unable to attend shifts.
- Update rosters promptly to ensure continuity of care.
- Communicate changes clearly with clients and care staff.
- Maintain accurate shift records.

Service Allocation
- Allocate services within the rostering system as required.
- Ensure all bookings are updated and confirmed in a timely manner.
- Maintain compliance with organisational and funding requirements.
- Data Entry and Administrative Support
- Perform accurate and timely data entry.
- Ensure Accounts Payable invoices are properly processed in Visual Care and Xero systems.
- Maintain accurate financial records and supporting documentation.
- Maintain organised digital filing systems.
- Support administrative re

📌 Admin and Scheduling Officer (Colombia)
🏢 Sharesource
📍 Colombia