The Office Administrator in a BPO environment is responsible for supporting daily office operations, ensuring smooth coordination across departments, and assisting with administrative, HR, and operational tasks. This role plays a key part in maintaining an organized, efficient, and professional workplace that supports high-volume, fast-paced operations.

Key Responsibilities:
- Oversee day-to-day office operations in a fast-paced BPO setting
- Coordinate schedules, meetings, and training sessions for teams
- Maintain employee records, attendance, and timekeeping support
- Assist HR with onboarding, offboarding, and employee documentation
- Monitor and manage office supplies, equipment, and vendor relationships
- Support operations teams with reports, documentation, and administrative tasks
- Coordinate facilities management, including maintenance, security, and workspace setup
- Ensure compliance with company policies and operational procedures
- Assist in organizing company events, team activities, and engagement programs

Qualifications:




- Bachelor’s degree in Business Administration or related field (preferred)
- 2-4 years of experience in administration, preferably in a BPO or call center environment
- Strong proficiency in Microsoft Office and office management tools
- Experience supporting HR or operations is an advantage

Skills & Competencies:
- Strong organizational and multitasking abilities in a high-volume environment
- Excellent verbal and written communication skills
- Attention to detail and ability to meet deadlines
- Ability to handle confidential information with discretion
- Problem-solving and proactive mindset
- Team-oriented with the ability to support multiple departments

Working Conditions:
- Willingness to work in shifting schedules (if required)
- Ability to handle a dynamic and fast-paced work environment

Experience:
- administration: 3 years (required)

Language:
- English (required)

Location:
- Santa Marta, Magdalena (required)

Work

📌 Office Administrator (Santa Marta)
🏢 EmpireOne Contact Center
📍 Santa Marta