About DEUNA uD83EuDDE1
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify general payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments uD83DuDE80
About the Role
We are looking for a Senior Account Manager to own and grow strategic customer relationships end-to-end.This role goes far beyond support: you will act as a trusted advisor, a commercial owner, and a problem solver,
driving revenue growth, customer retention, and long-term partnerships.
You will work closely with Sales, Implementation, Technical Account Management, Product, and Operations to ensure customers launch fast, scale successfully, and continuously expand their footprint with us.
What You Will Do
Customer Ownership & Relationship Management
- Own a portfolio of strategic customers across their full lifecycle (onboarding growth retention).
- Build trusted, long-term relationships with senior stakeholders.Lead executive-level conversations and Quarterly Business Reviews (QBRs) with clear insights and recommendations.
- Act as the main point of contact, ensuring alignment, clarity, and accountability.
Commercial Growth & Revenue Expansion
- Drive revenue growth from existing accounts through upsell, cross-sell, and expansion opportunities.
- Proactively identify commercial opportunities based on cu
📌 Senior Account Manager (Bogotá)
🏢 Deuna
📍 Bogotá